Frequently Asked Questions
Everything you need to know about your Favorite People order.
What is your shipping policy?
We offer worldwide shipping with standard and express options. Orders are typically processed within 1-2 business days, and delivery times vary based on your location.
How can I return an item?
If you are not completely satisfied, you can return your items within 30 days of delivery. The items must be unworn, unwashed, and in their original packaging with tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Favorite People, we prioritize ethical manufacturing and high-quality fabrics. We work closely with our suppliers to ensure our production processes meet high environmental and social standards.